Client Survey

    Dear Valued Client,

    SingCapital would like to thank you for being our Valued Customer.

    To improve our customer service satisfaction level, please spare some time in completing the short survey below.

    1. Did the Financial Consultant ask you relevant questions in order to understand your financial situation, investment objectives and risk appetite before recommending the financial product to you?
    2. Was there any instance during the financial advisory process where your Financial Consultant influenced you to modify your original answer to one that does not represent your intention and that you are uncomfortable with?
    3. In the event that you have invested more than S$100,000, you are aware of fund(s) the amount is invested into.
    4. In the event that you have purchased an annualized regular premium insurance policy of S$20,000 or higher, you are aware of the features, benefits and limitations of the product(s).
    5. Were there any aspects of the sales process do you think that we can improve in?

    Note: By clicking Submit, I authorize and consent to SingCapital contacting me and to disclose any relevant information to the relevant providers and parties involved.