Building wealth is not just about working hard. It is also about how you plan your finances – how do you spend the money, where do you spend the money. This is something SingCapital and PropNex want to work on with you. We want to impart our knowledge to you. Last but not least, it is also about preserving your wealth. That is the 3 different phases we believe in as partners and as a company.

In the past, I kept my money in the bank with low interest rates, and bought into an endowment plan that locked my money up for 10 years. Now, we invest through a regular savings plan, or RSP, managed by Eric. This gives us a lot more flexibility, and peace of mind, knowing that someone I trust is taking care of my investments. So I know that I can just focus on my family, and focus on my work.

Eric is like a financial mentor and a life mentor to us. He even shares his own marriage and life experiences, from how he got his first home to renovation tips. He is like a friend to us.

The beauty about Wendy is that she doesn’t throw technical terms at me. She is transparent, she uses layman terms to explain how products or plans work, she listens intently, and she asks questions about what I want to achieve. Even when I was not clear on my goals, she understood that it needed time to crystalize, and she gave me the impression that she was willing to work with me, through my life cycle.

Wendy is very serious about her job, very serious about helping her clients succeed, and she has innate passion about it. As my financial consultants, I’ve seen how she has helped me achieve my retirement goals, financial goals, while remaining very transparent about the products she recommends, the returns and the feed. And I can see it from my account. It is doing very well, with the more than 20% growth over the years.

My work is all about customer service. I have been doing it for the past 28 years, and my requirements for my service standards are very high. Alex has managed to meet my requirements, which says a lot about him.

Over the last 10 years, I have seen how seriously he takes his job, how much faith he puts in insurance, and how he has helped his customers with their claims. That is not strictly the job of a financial consultants but it shows his dedication to his clients. This is why I trust him.

We came across one of Shawn’s seminars and since then, his planning has been able to help us to go on this life journey – where my wife, Andrea, can stay at home and be with the kids as they grow up. I think the most important advice Shawn gave us is, “insurance is not investment.” He did a very personalised portfolio of investments for us, benefitting our financial wellbeing.

In fact, the insurance Shawn recommended us made it so that we never have to pay any hospital bills at all. When our daughter, Amelia, fell sick a couple of years ago, she ended up in a very nice hospital – enjoying ice cream, watching TV. Overall, we have been with him for over 30 years. Our relationship has become so close. He’s not just our adviser – he’s our friend.